Shipping & Delivery
Ensuring the secure arrival of your purchase is our utmost concern. We partner with experienced third-party logistics firms to ensure your items are delivered with utmost care.
Where do we ship to?
We're a global entity and proudly offer shipping services all around the world.
When can I expect my order from Le Signe Bleu?
Generally, orders are shipped within an 8-10 business day window after purchase. For custom-made items, the production time is added to the usual shipping period. Various factors, such as starting and ending destinations, framing, or stretching options, can influence shipping times.
How do I monitor my order's progress?
As soon as your item has been shipped, you'll receive a tracking link via email. Due to our reliance on third-party carriers, tracking details may vary slightly between orders. Some carriers might offer delivery scheduling, but this is not a guarantee on our part. Kindly note: Tracking updates are provided by our third-party delivery partners.
What if my order goes missing or is damaged upon arrival?
Should you encounter any issues or irregularities with your order, please reach out to us directly at support@lesignebleu.com. If your item appears damaged, kindly take photos of the packaging (preferably before opening) and the damaged item itself. These images assist us in addressing the situation swiftly. Rest assured, all our orders come with comprehensive insurance. In the event of any complications, you are entitled to a full refund or you may choose to have the item repaired or replaced, free of any additional costs.
Shipping Costs
Shipping fees vary depending on the destination country and the chosen carrier. Please note that the final shipping costs are specifically determined based on the recipient's country and the respective shipping partner. For detailed information on the applicable shipping charges for your desired delivery country and available shipping options, you can view them during the ordering process or contact us directly.
Taxes & Duties
The item price includes the applicable value-added tax (VAT). However, potential customs duties and import charges are not included and may be levied upon delivery, depending on the destination country. In such cases, the buyer is responsible for these additional charges. If you are requested to pay for any import duties or additional charges by the carrier, please make the payment and retain your receipt or bank statement. It's essential to be aware that these costs will not be reimbursed by us.
Packaging
Every artwork is of utmost importance to us. To ensure its protection and maintain its pristine condition during transit, each piece is packaged following Gallery Standards. Our meticulous packaging process guarantees that your artwork arrives in the same impeccable state as when it left the artist's studio.
Locating My Order
We rely on external carriers for deliveries. To track your order, use the link sent to your email after purchase. The order's status can also be viewed using the link in the 'My Orders' section.
At the intersection of established art and emerging talents, Le Signe Bleu creates a space where classical and digital art forms unite into intense masterpieces.
In the ever-evolving tapestry of art, we stand as a collective of passionate friends who've journeyed together, immersing ourselves in the world of art for years. At the heart of our pursuit, is an unyielding desire to invest in both, the time-tested grace of established artists and the raw, untamed potential of emerging talents.
We recognize that art is undergoing a seismic shift. As the dawn of a new era emerges, traditional forms meld with digital expressions, and artificial intelligence breathes life into unimaginable creations. This rich confluence sees artists old and new, harnessing a spectrum of mediums to birth groundbreaking art pieces, mesmerizing animations, thought-provoking installations, and captivating objects.
Le Signe Bleu is more than just a space; it's a sanctuary that celebrates this remarkable renaissance. We are dedicated to showcasing exclusive and intense masterpieces that don't just adorn a space but command it. Every piece in our collection is designed to make you pause, provoke thought, or even stir your very soul.
While we revel in the art of today, our eyes are ever keen, scouting the horizon for the next wave of talents. For those who seek art that resonates, challenges, and transforms spaces into statements, we welcome you to our world.
For artists eager to share their unique vision with the world, we invite you to submit your creations. Discover the opportunity to be a part of our curated collection by visiting our Submit Page.